Silicon Valley predicted AI would eliminate customer service jobs, but Philippine offshore call centers continue to grow by pairing human workers with automated tools.
Source: https://bitpinas.com/ai/philippine-bpo-industry-ai-growth-explained/
Silicon Valley predicted AI would eliminate customer service jobs, but Philippine offshore call centers continue to grow by pairing human workers with automated tools.
Source: https://bitpinas.com/ai/philippine-bpo-industry-ai-growth-explained/